Hyatt Hotels has opened Caption by Hyatt Namba Osaka, a dynamic, community-minded hotel in the heart of Japan’s second largest city.

Ideally suited for corporate travellers bound for the Kansai region and looking to delve into the local community, the 167-room lifestyle hotel Caption by Hyatt Namba Osaka features self-activated touchpoints, vibrant social spaces, and a trendy design aesthetic with an unmistakable neighbourhood feel.

The budget-friendly Caption by Hyatt hotels offer a seamless and efficient guest experience that allows business travellers to customise interactions on their own terms. DIY touchpoints include self-service check-in, digital keys, Staycast streaming technology, hydration stations on every level, flexible co-working space, and lively social and food and beverage concepts.

Caption by Hyatt Namba Osaka is situated in one of Osaka’s leading entertainment districts. Ideally located for exploration, the hotel is easily accessed from Kansai and Osaka International Airports and within walking distance of Nippombashi and Namba Metro stations, as well as two major railway stations.

As guests arrive at Caption by Hyatt Namba Osaka, they will enter ‘Talk Shop’, a reimagined arrival experience unique to the brand. Talk Shop is a lively area with an all-day lounge, workspace, coffee shop, eatery, grab-and-go artisanal market, and cocktail bar all rolled into one. Locals and hotel guests alike are invited to dine, work, socialise, and curate their own experiences.

On arrival, guests are greeted with a welcome drink with soy milk from a 100-year-old tofu shop in Kuromon Market. A knowledgeable Caption by Hyatt emcee will be on hand to support guests with self-service check-in, directions, or recommending local must-sees and dos.

Guests can check-in via the World of Hyatt app and head straight up to one of the hotel’s 167 rooms using a digital key. Inside, guests will discover a playful, thoughtfully designed 215–322-square-foot space curated with form, function, and fun top of mind.

Hosting creative workshops, open mic music nights, pop-up installations, and book clubs, Talk Shop will be the heart of the hotel, and exude the energy of Namba’s community. Business travellers might like to make time for Talk Shop events, which include Japanese Kitchen Knives History, dedicated to the production process and history of traditional Japanese kitchen knives from the craftsmen of a 70 years-old knife shop in the Sennichimae Doguya-suji shopping arcade and Food Sample Making Workshop, which teaches the traditional techniques of food sample manufacturing – which has its origins in Osaka – from craftsmen from the Sennichimae Doguya-suji shopping arcade.

The Caption by Hyatt brand aims to expand the definition of wellness to include a sense of belonging, providing a platform for community, and reflecting the neighbourhood in which its hotels are situated. Caption by Hyatt Namba Osaka endeavours to be a part of the Namba community by hiring locally and partnering with local vendors and organisations.

Sustainability is also a focus in the hotel’s operating model. Fridges are stocked with locally sourced ingredients, and initiatives like not using single-use plastics, the use of bulk amenities in the bathrooms, and hydration stations on every floor and in public spaces — all have been implemented with sustainability in mind.

“We are excited to introduce the Caption by Hyatt brand and its belief in caring for people and community to one of Japan’s most dynamic locations,” says Shintaro Fukuda, general manager, Caption by Hyatt Namba Osaka. “Our vibrant walls reflect the variety of perspectives and experiences our guests will bring to Caption by Hyatt Namba Osaka, and our hope is for them to make the hotel their own.”

In June 2022, the brand made its global debut with Caption by Hyatt Beale Street Memphis in the US. Most recently, Caption by Hyatt Zhongshan Park Shanghai opened its doors in China during April as the brand’s first introduction to the Asia Pacific region and Caption by Hyatt Namba Osaka will be followed by new Caption by Hyatt hotels in Ho Chi Minh City, Sydney and Tokyo in the coming years.

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